Andy P.

First time I've used this company and I chose them for to the high rating on Trust Pilot.
When my leaflets arrived, they looked so different from the proof they sent - so dull and much darker than on screen, even with the screen brightness of my laptop and phone turned right down.
The colours were not the same either so I contacted them and was told they need evidence - understandable but my phone camera kept enhancing the image making it look much better than in person.
I called and they suggested a video so I sent one of a leaflet in front of my laptop screen with the brightness right down, switching between the leaflet and screen, you could clearly see the issues I had.
They replied that I needed to photograph many of the leaflets laid out as one want enough - as though they could somehow come out of printing all differently.
I posted some as the photos couldn't show what was clear in person and they replied with excuses about printing in CMYK and the files were created in RGB.
They are willing to give me discount off my next order but that's all they are prepared to do so I'm over £70 out of pocket with 2 boxes of rubbish to dispose of.