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Andy W.

Contributor Level

Total Points
81

1 Review by Andy

  • MatsMatsMats

9/14/20

First off, I want to note this is the first time I've ever given a bad review. It's in my nature to give people and businesses the benefit of the doubt, but the level of incompetence in this company is truly special.

We ordered a dance floor from this company on August 17th with a guarantee that it would be sent out the same week. "Great," we thought, but the shipping information never came. We called them back in which they claimed the dance floor was damaged so they wouldn't be able to ship on time. However, they promised that it would be shipped the next week. Not surprisingly, it never shipped. A good company would call you and let you know about the delay, but this isn't a good company. We ended up calling them again, only to be informed that they didn't know when it would ship. It's now been about a month later, and they still have no idea when it will ship. They've been screening our calls and ignoring our emails. Only when we canceled our order did they send a terse response that our order had been canceled.

They promised us particular shipping times on four different occasions, and failed to fulfill their promise each time. They lack any integrity and while they have cheap prices, they are not worth the hassle. I highly recommend you go anywhere else for your dancing needs.

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