Anesa C.

I rarely shop online however, recently, I shopped online for an evening dress to wear to a wedding in early September, 2012. I was very clear and specific regarding my order, which was later accompanied by several email correspondences to ensure that my order was understood and could get to me in the requested time frame. I received some recommendations from the designer and was assured that all would be well. The only thing that went well was my receiving the dress, a week or so, prior to the deadline. Although, I appreciated the obvious rush they placed on the item, if I knew it would have resulted in so many errors, I would not have finalized my order. The measurement was off in some places by an 1/2 inch, which is not so bad a fix. Likewise, the length of the dress was way off; made to my height than hollow to floor. Furthermore, the waist of the dress was other than they told me it would be. I was expecting beading and got sequins, which kept falling off each time I handled the dress.

Why did I handle the dress so many times? To comply with their numerous request for pictures. I have sent this company several pictures and to date, they are not satisfied. I have even paid to have the dress professionally measured and that did not work. The unfortunate reality is this company does not intend to make right on their mistakes. This baffles me, for it is not as if they are offering very much on their return policy, which I think is ridiculous. Honestly, my mistake was in not reading the return policy. For, if I had read such a policy, I would never have placed an order with the company in the first place. I think their request for pictures is a stalling tactics and a way to avoid responsibility for their mistakes.

I don't know if the reviews I saw that says 5/5 are genuine, for I will tell you, the dress are nothing like they look online. This does not mean that they are not wearable and have a certain elegance. Just know, you get what you pay for, a cheaper quality product.

I have learned a valuable lesson and one that leaves me skeptical of online shopping. I WILL NEVER DO BUSINESS WITH THIS COMPANY EVER AGAIN! It is clear they do not value their customers. I can't make decision for others but I can share my experience in hopes that it helps in your decision making. I would advice you to beware. Never-the-less, if you choose to work with this company, I hope your order is correct. For, if it is not, good luck getting your multiple picture submissions and getting the problem rectified, especially, if it requires a refund of some kind. I have yet to receive an offer from the company. It is also important to note that while you may purchase the evening gowns/wedding dress/prom dresses at very low prices, many seamstress will charge a high cost, sometimes more than the initial cost of the dress to alter them, for they are all considered formal wear. Your initial price for the clothing is not a factor.