NEVER EVER USE THIS SCAM COMPANY! I do wish I had read the reviews before... it was a Chinese company, but their website made them appear to be a UK-based company. I received a wig that looks nothing like the picture, poorly made, and encountered the same refund issues as many others. They offered me a paltry refund of £90 (I originally paid £151) or the option to return the wig to China at my own expense! Eventually, I managed to get some of my money back. Please please stay away from this pseudo company.