Angela K.

I bought a Dell Inspiron from BB College Park. MD and it was a wreck! I returned it but decided to try another one since the reviews I read were pretty good. The one I exchanged the 1st one for was worse! The 2nd Inspiron laptop's screen continued to go black and I lost some of my work. I returned it and was told the techs would remove my personal security information. I got a call a few minutes ago from someone who bought the computer "new" from BB College Park. They charged him FULL PRICE! He said my pin was needed to open it but respectfully did not ask for the pin. I do not know how he knew to call me, but this is dangerous. I verified his identity and told him to take the computer back and coordinate his return when I could meet him there. I called BB and was on hold 1 hour. This is absolutely ridiculous! I will NEVER buy from BB nor recommend BB to anyone.