... unless you have an extreme desire to throw your money away to con merchants and charlatans. I can not stress this too greatly. I too have been scammed by this company but operating under the name Nikemetcons.com. While Nike Metcon is an established brand, cons are unfortunately what this rip-off website is about. How do I know it's the same company as Sneakersfans? Same email address: *******@vip-custom-service.com, and occasionally *******@vip-custom-service.com. Same modus operandum. Same customer experience.
The website looked legitimate, offering a sale of 30% on top names. So I ordered what was advertised as Nike React Flyknit in Pearl Pink for £73.11 What I received was a cheap, nasty, substandard counterfeit product in what I can only describe as sewer rat grey.
The company admitted they had sent the wrong item, and even admitted that they were counterfeit goods, but refused a full refund even when I proposed to return the goods at my own cost. They posited a range of ridiculous excuses:
'We also have paid the cost of the product and shipping cost, we are the victim as you are'
'How can we full refund you? If i do that, my boss will fire me. I just work for my company, i donnot want to lose my job, please.'
'It this item suit for someone, you can send this item to others as present'
'Although the item is a not you ordered it is beautiful and in good quality, why not sent to others or resell it?'
The Customer Reviews' on their site are clearly written by themselves; they all follow the same format and similar syntax, contain the same idiosyncrasies and make the same claims:
'Very, very good delivery, A remarkably fantastic site... Service was superb'.
'The sneakers are fine and state-of-the-art... Very, very pretty packaging... An exceptionally wonderful store'.
'sneakers are of magnificent quality, Peerless packaging, Service are estimable, A notably standout store'
'Ever so exceptional delivery, Quality of the wrapping are state-of-the-art... Prime service... An immensely peerless shop'
Although the cost advertised, invoiced and mandated was £73.11 it subsequently transpired that the company had debited £83.53 from my account. I have now referred the case in full to my bank, and their fraud department is launching an investigation into the company. I would love to see them blacklisted and a bar placed on all future attempted visa payments to the business.
STAY AWAY.