I ordered 2 separate orders from M&L. One I have yet to receive the remainder of from the beginning of December and what was received was damaged and the second order was name rings that you need a microscope to read.
I email their customer service immediately and the responded within a couple of hours.
They asked how I'd like to resolve it. That was a week ago. I responded w 6 separate emails and no one has yet to respond. Also I still am missing 3 items from my original order.