Angela S.

My husband and I bought an AVIATOR from Haverty's with the GOLD PLAN from Guardsman. It died out on us and according to our plan, we should be covered but they are saying one of the pieces is not covered. I tried to go to the website for our coverage that Haverty's gave me but it doesn't exist. I keep getting bounced from Guardsman to Resolution (the company the technician is from) to Haverty's. Stay far away from Haverty's and far away from Guardsman. I just read that according to Forbes magazine Guardsman is one of the top 3 franchises to stay away from.

My husband and I are retiring and having a house built in SC. I ordered all my appliances from them. So far the refrigerator arrived damaged and had to be repaired SEVERAL TIMES. The drawers and handles were replace and the defrosting system replaced AND STILL THE HANDLES KEEP FALLING OFF THE REFRIGERATOR. They are coming again this friday to repair AGAIN
12/7/18. To boot the microwave just died out and is not heating anything. These are all LG products. DO NOT BUY LG PRODUCTS. Between my builder and his workers and myself we have at least 5 or more service calls. Unfortunately, this may end up in court. I'm looking into the "Lemon Law" and will press charges. I had asked them to at least increase my warranty and they won't even do that. IF I CAN GIVE THEM MINUS STARS, I WOULD. Both Appliances Connection and LG. I have two BBB complaints one for the refrigerator and one for the microwave. You can read about them yourselves. #******* for the refrigerator and #******* for the microwave. Now they are saying they will not refund for the trim kit for the microwave even though it's mandatory to buy when putting the microwave in a wall. PLEASE STAY FAR AWAY FROM THESE PEOPLE - APPLIANCES CONNECTION (Victor Ext. 2034) AND LG.