I received assistance ordering a specific color I needed, however the next day I was informed that the product suggested was out of stock after purchase. It was listed as in stock when I ordered it. I had to order another color that was semi similar. When I advised that the product was listed as being in stock on the website the csa advised me I should email to confirm first in the future. Um, no thank you. I don't know if I will be ordering from here again if this is the standard process.