Angelo L.

I ordered a car seat & 2 minutes later I found it cheaper because I could not use the advertised 20% off coupon so I called them & asked for them to cancel the order 3 minutes after placing it. The nice gentleman told me he would credit me $38 for the coupon & I didn't need to cancel the order, so a week later the day the seat was to be delivered, I called & spoke with a woman that had a screaming baby in the room & after 3 minutes she got extremely rude with me & I asked for my refund or to not deliver she told me she would personally see that I got my credit, so 2 weeks later still no credit! I emailed them & then was told they had submitted it & to wait up to 5 days. Then I got a email saying that they just processed the credit at the same time the sent the email that said it was previously done. I think they were hoping I would forget with the excitement of a newborn here now. The grief was not worth trying to save even $200. They have been dishonest & unethical with me from the get go don't be fooled by a nice sounding person on the phone.