I had high hopes when finally finding cute vintage swim suits. My shipping took a bit longer than expected but I was fine with that. As soon as I got the package, I could just tell I was going to be disappointed. I ordered a size medium (for both suits) The bottoms fit ok but the material was extremely cheap, two of the buttons had fallen of (looked like they just threw the buttons in the package)and the stitching was coming undone. It was horrible. The tops for both could fit my 6 year old daughter. The neck strap that is supposed to hook on for support did not even have the hooks! One side of the top had an insert for the hook but the other side didn't even have one! I was completely disappointed. I'm pretty sure I could have made a better bathing suit myself!
Dear Angels R.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Could you please offer us your order number so that we can check for you?
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com