Angela M.

I wasn't really sure what to expect. Between the initial consult with a sales rep, I suppose, and the preop, I was verbally abused by the Dr Atun, who stated he would not do the surgery without the invasive parts. They were talking that they were going to charge me 5% to reschedule though he was the reason it was apparently being rescheduled. Then they changed the doctors, then that doctor couldn't do it for the next appointment they scheduled. So I wrote them and told them I initially came in for the non invasive procedure they were advertising. Their practice manager called me and said they couldn't send the deposit back to me through my credit card but would mail a check. She cited the full amount back. Now a month later, no refund received as of yet, I called today and was told the manager was in a meeting, I asked about the missing check. Sadly, the only thing I got was verbal abuse and a run around. (Rescheduled, not informed of the doctor, no informed consent & they are the ones that cancelled/rescheduled TWICE.