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I ordered because I only needed bookmarks but it was for a conference so I ordered 500 for the conference and 25 of an additional different bookmark. They did take a while but arrived in time, however print quality wasn't great but not too bad for price (ordered best quality they offered). I received 350 of the 500 and 250 of the 25. That would have been great to receive the additional but I can't use the extra for anything. With the missing 150, they asked me to send a photo of them, which I did. Then they asked me to send a photo of the packaging, which I did. Now they want a video, which I sent. Now they have still not sent the bookmarks and my conference is tomorrow. Looks like 150 people miss out. As I said, If this isn't for a special occasion, it may be worth the risk, but if it's for an event or gift... may not be worth the risk.
Tip for consumers:
Don't use Bannerbuzz unless you have a long time to get your order corrected
Products used:
Bookmarks
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I ordered two big heads, had proof review and it all looked good on the computer, however, one of...
Hi Anita, We regret the inconvenience that has been caused to you. We value your time and effort in contacting us. To ensure that you receive the right product, we conduct quality check on every product. We do our best to help every customer as soon as they contact us, however, we are sorry that you didn't get the assistance at first instance. We will really appreciate if you can reply us back to the email that has been sent as our team has reached out to you for the best possible resolution. You can use our phone and chat feature 24x7 to connect with our customer support representatives. We look forward for your response.