I enrolled in the data science course. A mentor was assigned to me. He suggested/ rather pushed me to take the course. Upon enrollment, I opted for the EMI payment option. Therefore, I double-checked with him about the procedure in case I needed to discontinue the course. He informed me that I could simply stop paying the EMI and that Data Trained would handle the penalty payment to the bank.
Now, when I reached out to them to discontinue the course, they informed me that it was naive of me to believe that Data Trained would cover the penalty. Also, the mentor "Manas" is not responding to my messages or calls. It's quite disappointing to see such dishonest business practices.