I seem to be having a similar experience to many other here. I made an order recieved confirmation and a shipping confirmation but of course no ds game for my daughters new ds for xmas. VERY p. O.'d. I tried calling but the number is disconnected. Not all the links work! I am very disappointed in myself for not checking into this site further, something was telling me not to do it, but I am a sucker for a good price! Now I guess I have to find out how to get my money back as my credit card went through paypal but I don't have a paypal account. I also imagine the people leaving good reviews about this site are connected to the company in some way.