I was excited to find an organization that would help take the pain out of finding contractors. I booked window cleaning and provided a ton of information on storms, number of windows, how many storeys the house is, etc. They charged my card immediately. Apparently booked someone - who never showed up. I spend ages on hold and trying to find the right number to ask why. Got no answer, but they booked someone else. Who showed up 4 hours late and then said she couldn't do the job, and left. At least they refunded me. But they sat on $300+ for 3 weeks without providing a service. Will never use them again.