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Anna W.

Contributor Level

Total Points
80

1 Review by Anna

  • JustFab

5/5/19

I signed up for the VIP, and bought two pairs of boots. The first pair fell apart within a month. The second pair have actually faired pretty well, no issues.

I logged on again a couple months later (multiple times) searching, and not one of the shoes I liked were in my size or available at all (I looked at many styles, +25). I called to cancel the membership because of the frustration of them never having my size in stock (I'm a 9, not that uncommon) and didn't have that hard of a time cancelling, but I guess we will see if they bill me on the next deadline.

P.s. I have a feeling they will...

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Ivy T. – JustFab Rep

Hello Anna,

At JustFab, we pride ourselves on giving 100% every day to ensure that our members' needs are being met. I know that we have let you down, and for that, we are very sorry. A representative from our Member Services Team will email you shortly to assist you.

Best,
Ivy

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