Thumbnail of user annb397

Ann B.

Contributor Level

Total Points
85

1 Review by Ann

  • Keepsake Quilting

12/12/18

Warning: Don't ever order a block of the month program from Keepsake Quilting. If I could give them a zero rating, I would. I started the Mystical Prism block of the month in October 2017. I received 10 of the 12 blocks and it is now November 2018. I have not received a shipment since August 2018. That's 3 months. Still missing the last 2 blocks and 13 months have passed. I contacted them numerous times. I was told they were working "diligently" on inventory, which has absolutely nothing to do with shipping out a block of the month on time. Another phone call, another person told me the shipment just came in. What does that mean? Did they run out of the blocks? No reasonable explanation. Once this fiasco is over, I will remove my name from all email correspondence and will never look at their website or shop with them again. Buyer beware!

Thumbnail of user keepsakeq
Keepsake Q. – Keepsake Quilting Rep

Dear Ann,
We are so sorry for your experience with the Mystical Prism Block of the Month. We have reorganized our programs for the Block of the Months in order for your experience to not happen again. We hope you will give us another shot in the future. Please accept our most sincere apologies.

Ann Has Earned 5 Votes

Ann B.'s review of Keepsake Quilting earned 5 Very Helpful votes

Ann hasn’t received any thanks yous.

Ann doesn’t have any fans yet.

Ann isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user maryf2649
11/28/22

I ordered a BOM kit (fantasy flights) Month 9 was short fabric and was suppose to be sent with...

Thumbnail of user davidc6838
9/21/22

A recent order was delivered by fedex and left at the side of the road, not at the house, and not...