Ann E.

There were rude and called me bad-mannered for requesting to be referred to by an alias. I clarified that my requested alias was NOT my real name. They called it a nonsense word and asked me why they should use it. They never even let me vent and were rude to me right from the start.They insisted that they were 'kind enough to give me a second chance' even though I never did anything wrong/rude. Another person didn't even read/pay attention to my messages at all and replied with nonsense. Both were very rude and dismissive before I even started talking about my problems. They found it funny when they made me upset.