I placed an order with the company which was lost in transit by the courier (Evri). They have completely ignored my multiple emails asking for help tracking the order, or for a refund. The customer service is non-existent and reading the reviews I am not alone in this. No idea if the yarn is any good (since I never received it) but I would urge any fellow knitters to avoid this company like the plague, especially since reading the other reviews shows that I am not alone in this experience.