- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered many items from this company. They stated the arrival time was between 12-14 days and it was going to take three weeks. THREE WEEKS! Now they tell me I have received a full refund and yet have NOT received a single penny! I would NEVER recommend conducting business with this horrible rip-off company. Dishonest, dishonest! I do not know how I will ever receive my money back.
Products used:
None. Cancelled order
Anne G.'s review of Roselinlin earned a Very Helpful vote
Anne hasn’t received any thanks yous.
Anne doesn’t have any fans yet.
Anne isn’t following anybody yet.
Empty.
This company is the absolute worst quality I have ever seen in MY LIFE! Material is all...
I ordered clothes, didn't fit, tried to return and got absolutely no response. And it's been two...
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the delivery issue and refund process.
We are a legitimate company. Our team is committed to processing and delivering orders as soon as possible, but sometimes unforeseen circumstances may cause delays in shipping. Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.
For more details, you can check the shipping policy here: https://roselinlin.com/information/shipping-delivery
About the refund, ususally the refund will be issued in 3-5 days. Depending on the financial institution, credit or debit cards may take an additional 3-7 business days to process.
I’d love to confirm more details about the issue you mentioned. Would you mind providing us with your order number? Please send us an email about your order number or you can contact is in live chat.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at service@roselinlin.com. We will reply to you within 24 hours.
Best regard,
Ashley
ROSELINLIN