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I ordered a dress for my son's wedding. The color I ordered was a light tan, the dress I got was cooper in color. Vbridal will not refund me even after emailing them the obvious color difference with pictures. I am very sad and heart broken because I LOVED the dress itself just not the cooper color. I believe in miracles and wish Vbridal would refund me the 321.00 dress or give me a new one in the light tan color.
Anne K.'s review of Vbridal earned 19 Very Helpful votes
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Thank you for your sharing.
Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us.
Would you please tell us your order number? Or you may also send us emails to our service@vbridal.net with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.
Best regards,
Vbridal