Today received a Canon 60-200mm lens purchased online from Maple Leaf Photo. It appears to be a "white box" product but this is not specified on product page. The product did arrive in a white box not a Canon product box. Very disappointing.
Company did not enclose a receipt for the purchase nor a copy of their one year warranty. Why not send or email a receipt? Is this company above board? How do I prove purchase was made? All I have is my transaction on credit card. Credit card not happy with this.
My credit card shows a US base for the transaction. Is this really a Canadian based company as promoted?
I want to leave a review with the company but cannot find where this is possible. So how did those reviews get there?
Finally, the company tells me to call them but the line is always busy. Not impressed.
Product seems to be OK and credit card company told to bring to a 3rd party to verify if this really is a Canon product. Frankly, I don't know and based on the company's response... well?
Gave three stars as I did receive the product in a timely manner. It appears to be a legit Canon lens but until verified by a third party, it may be a knock-off.