BEWARE! This place is a sham and not legally operated thru the department of state. You will not receive your passport in the promised timeframe that you pay too much for. They are ignorant, rude, and don't give a sh$t about your needs once money has changed hands. There is no manager or higher up to get help from and if you ask you are told they will contact you in 24hrs….Don't hold your breath! No stars was not an option so I had to give them one to shove up their as$