Signed up last night. Was able to access first person interest. But, when two family members who have many entries on the net, I was told no info available. I provided my new log info but when entered these names individually a credit card info was once again required as though no account established. When telephoned rep, he was quite curt, abrasive etc. Very poor attitude, snapping back comments. I have never spoken to a rep with an attitude like this. For@ 10 AM I was not looking nor expected to be challenged. Friendly customer service will not be found here! Canceled acct in less than 12 hrs. Beware