Ann G.

Debbie had me signed me up at the Melbourne/Viera Location for Laser Hair removal. Debbie was as nice as can be. Jessica did the first two Laser treatments and she was careful and professional. Unfortunately, Nicola did the treatments afterwards even though I was happy with Jessica and requested to continue with her. Nicola hurt me and Jessica never did. Nicola rationed the hurt as increasing the jewels on the machine. At various times, Nicola also missed many areas and then literally lied and said she already did those areas. I had asked Nicola if we should wait till the tan completely is gone and she said I would be ok as it is mostly gone and continued with treatment. Nicola ended up BURNING me so badly I am scarred, blistery and had to go to the hospital for Burn and infection treatment. The Dr, Dr Angela Fisher (Ideal Image DR) was very matter of fact (and stated false facts) and kept telling me she has been the Dr at Ideal Image for 17 years and she regularly has patients that get BURNED and scarred but she represented the scarring and pigment eventually can be reversed. And I should wait upwards of 9 months to see the burn marks fade. I never have spoken to such a self absorbed Dr who cares less about the damages her and her staff does. Dr Angela Fisher also had the nerve to tell me that I still got benefit from the 4 sessions while I was in front of her all scarred, burned and in lots of pain. It was not just a nightmare, unprofessional but torturous. Please be ware and do NOT take a chance with these people. The technicians and dr's do not have your best interests at heart and they LIE after the fact to cover themselves. Nice on the outside but Deceivers and very bad people. I am waiting for them to call me back to get at least my money back and to cover my medical expenses.