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ANN G.

Contributor Level

Total Points
80

1 Review by ANN

  • Diamond Nexus Labs

1/12/23
Verified purchase

Buyer beware, the stones get scratched up easily. After each year of normal wear I would have to send the ring back for a new stone. Diamond Nexus was generally cooperative (for the past 7 years or so) until this year. This year they wanted to charge me $300 for prong rebuilding and refinishing of the entire ring and they would not budge so I had them send me back my scratched up stone/ring. Do yourself a favor and invest in a real diamond. Don't believe their sparkly, well photographed, well-designed website, instead - imagine those stones scratched up and cloudy looking.

Tip for consumers:
The stones visibly deteriorate within the first year.

Products used:
Engagement ring.

Service
Value
Shipping
Returns
Quality

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