Ann G.

I will never trust a Forbes reviews again. They falsify ratings and curate reviews in order to gain customers for sub standard businesses. I got tied up with UFB Direct and AXOS Bank that took years off my life. Independent search of reviews of the company puts them at 2.5, Forbes lists them as 3.7-4. I want to make it very clear that I chose UFB because of the false/curated reviews Forbes provided.

Complaintsahainstdrierwent nowhere. My review of the driver cannot be seen by other riders. Company response was handled by a bot. Was told how easy it is to comtact them if I have further questions. Lo and behold, there is no way to start another chat with them to get my money back for the ride. Never again.