Thumbnail of user annieh90

Annie H.

Contributor Level

Total Points
85

1 Review by Annie

  • Alloy Apparel

2/25/20

I've ordered a number of items from this company because I am tall and need tall fashions. However, no matter what item I ordered the quality and fit was always off. Recently I order two seperate items and the fabric had the worst odor ever. I had to return each one. However, after speaking with their customer service, I was promised (after asking) that my refund would include the shipping and taxes I paid, Not my fault that their product was defective and I had to return. Customer service told me that I would be reimbursed for all of the amount I paid including shipping and taxes. Guess what. Each time they took the shipping and taxes from my refund. They have the worst customer service group ever. They're unprofessional and doesn't appear to know what they are doing. DO YOURSELF A FAVOR AND DON'T BUY ANYTHING FROM THIS COMPANY. The quality of their clothing has gone to the trash.

Annie Has Earned 5 Votes

Annie H.'s review of Alloy Apparel earned 5 Very Helpful votes

Annie hasn’t received any thanks yous.

Annie doesn’t have any fans yet.

Annie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user katieb987
3/3/24

Impossible to find information on order. Terrible quality clothing. Returns are impossible. Zero...

Thumbnail of user deeb190
9/7/23

Ordered almost a month ago & still waiting for the order. I wanted them for an event I already...