Annie R.

I was traveling with my 88 year old mother and handicapped daughter. We booked a place that said it had a kitchen, a television, a washer and that we had the place to ourselves which is what we requested. We arrive late in the evening and it had NO kitchen, NO working television, NO working washer AND we would have to share it with the woman who owned it and several others. We were told to go to a hotel ad they would reimburse us while they found us a new place. Sounds reasonable but the next place only had one bed so again they said go to a hotel and they would reimburse us. Finally on the third day we get to a place that is adequate and guess what despite the promises they refused to reimburse us for the hotels. Dishonest and inaccurate representation of the listings, dishonest promises and hours spent on the phone when we should have been able to enjoy our vacation. I am still fighting this battle Despite the fact that I have recordings of them promising the reimbursements and it is in the noteds on our account they still are not honoring them and we wasted days and the stress of moving my elderly mother, handicapped child and lugging heavy suitcases from place to place. I will NEVER book with airbnb again, I hadn't seem my mother in a year and airbnb's lack of integrity and dishonesty ruined our vacation..

I bought followers and Poprey did not deliver and refused to refund my money. It's a scam. Stay away