Would rate it 0 if I could wrong parts delivered over 2 weeks ago, water turned off at the mains with 2 kids because of vp negligence. Several complaints made, no contact unless I contact them. Promises of parts coming, never arrives. Waited in over 8 days in total. Cant speak to anyone or speak to a manager only agents online available who keep promising but can't deliver. Had a shower 3 months I can't turn off