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I have not yet received my order so wanted to reach out and contact them. The website does not have a contact form/contact address. All I could find was a postal address in Sweden, but are customers meant to sent enquiries about late deliveries by post? Very odd! Haven't received products as mentioned but waiting weeks for a delivery for things that aren't cheap, not receiving anything and having to reach out by post to enquire because that's the only contact you can find on their site is not a good customer experience to put it mildly.
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THIS COMPANY IS A SCAM. AVOID AT ALL COSTS. THEY SEND BROKEN DEVICES THAT ARE OVERLY COMPLICATED...
Hello Ann,
I'm sorry for any uncertainty regarding your delivery. There are two options to contact us, available on our official website when you scroll to the bottom of our home page, under Support. The first option is to contact us via our contact form available under "Contact support", while our phone numbers and email addresses are available under "Contact us". Additionally, you can send us an email at customercare@lelo.com and we'd be more than happy to assist you!
Best regards, Keca@LELO