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I don't understand why there are bad reviews about the customer service. They handled my problem extremely professionally and corrected the mistake in a timely manner. Yes, it was frustrating that the mistake occurred but the way they handled it was above and beyond normal customer service. And I should point out it was ME who made the mistake! I didn't take out the customized text before I ordered my item. They gave me a full refund so I could order again for free, even though I made the mistake.
Ann N.'s review of Zazzle earned a Very Helpful vote
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I adore the design; I assumed it was going to be printed with a metallic finish on the gold veins...
