Dear Banggood
I responded to your reply to another one of my reviews on another site. Just like here, you are lying about returning the merchandise, because you will not give me back my money for YOUR screw up. So please quit trying to make yourself look better, when we all know that you are the worst of the worst. I don't want anything from you but my money, you pay for the shipping, and keep your points because your merchandise is so substandard I won't be purchasing anything else.
Dear Ann W.,
We don't cheat our customer. If you want to return the item, you could inform us and we will send the shipping address to you. And we will refund for you minus the shipping fee when we receive it. We always strive to provide the reasonable solution for our customer, in the meanwhile, hope you could cooperate with our work.
Best Regards!
Banggood Team