Anony D.

Not sure, but in my whole Internet use, dealing with other games costumer services or sites in general never seen as terrible and as unhelpful staff like stardoll.
- Anything happen it's 100% your fault, their rules is kindergarten rules, so you're treated as child fault is fault no way they are wrong ever and they filled their social media saying they never do wrong decisions and no one should trust anyone who say otherwise. Not wise move to write such thing.
- When you face issue expect no help, you will get handled by many staff and non of them keep track of your issue, each one will give different answers and leave you confused or even going to wrong turns into issue leading to much bigger issues.
- Hacks require auto codes detection, yet there's no auto detection and they deal with slow and if it's on weekend no act to clean, and if you're hacked it's 100% your fault even if you did nothing(even most smart of us get hacked because some nasty codes injection can be so strong to be noticed/stopped not to mention I heard many holes at least from stardoll FB), not to mention they ban innocent members or for tiny mistakes instead of those nasty people.
- When they get stuck finding reply they claim that members harass them, in my opinion harassment is a big word to use, we are not criminals, its expected to find your costumer angry when you're not willing to help or giving wrong answers for months/years.
- They spy sometimes and use members words against them, at least they did that with me and touched private issues and claimed that it is what members reported about, sorry but whatever happened they have no right to use my words or what others say against me or go personal with me without my consent, that's privacy breach and I deserve to report actually.
- They do not handle bullies most of the times and victims who get punished instead of bullies.

Now to technical part:
- We pay for nothing, nothing gets updated, and seems like site falling part over time.
- It had great potential and could go to far better more than a regular dress, they can take it to both commercial by actually advertising real brands and place to encourage fashion and young artist by offering our work to real brands, many great artist found their way and discovered by online help/advertisement, but instead it's 100% dress up pay to win site.

Members:
- filled with nasty members.
- It seems like staff discriminate they listen to certain people more than others, whether you're royalty or not, they do not seem to deal with certain people even if they broke rules and allow them continue their wrong actions.