Ante J.

I use Crunchyroll mainly on my macbook Pro, Safari, but sometimes also on Nintendo Switch. Both suck but for different reasons.

Switch has more basic problems like ignoring my language and subtitle settings, and randomly skipping episodes. Like the website, it's not very intuitive.

On Safari, the problems are many. Most of them are little inconvenient stuff but when they add up every little problem becomes more annoying.

If I want to see which shows I have on hold, I have no way of checking it unless I've realized to manually add the show to my watchlist. Why isn't this automated? The 'Continue Watching' list is useless, since it shows EVERY show I've ever watched and I can't erase shows from it?!

If I leave for a moment from my computer and leave the player on pause, and after a moment try to resume watching, it crashes.

It keeps logging me out.

I can't search shows by their japanese names?! The search engine doesn't recognize japanese names of the shows.

Some of the shows it tries to push are way off. If you look e.g. MyAnimeList, a lot of the popular shows seem to stay more hidden unless they're simulcasting or something.

It. Does. Not. Know. What. Shows. To recommend. 'Top Picks for you' is not working at all. And it never changes no matter what I watch and how long I've been watching certain types of shows. There's no option to delete shows from the 'top picks' section. There are always the same shows, nothing new.

It is not intuitive. Even when I manage to find different features and functions, it's after a long search. And it is not customizable like most streaming services are. The front page is full of useless information I don't need. Why do I need to know when the latest Hindi Dub has dropped?

How is it possible illegal sites are better than Crunchyroll? Too bad I want support the industry but I'm not too sure is the money even going their way. I'm already paying and the quality I get is this low, why would anyone upgrade their subscription? The whole deal seems 'easy money, low effort' on their part. Like every american business.

The customer service is of no help.