The agent who answered the phone was very rude and dismissive. Her condescending attitude shows no empathy when dealing with a customer. She did not attempt to help the situation and keep me coming back to spend money. She made it worse with her rudeness. Keep your overpriced bootleg merch that looks nothing like the image on your site. Ill spend money elsewhere moving forward. Perhaps she should be packing orders in the warehouse, not answering the phones.