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I ordered my products a week ago was told my package would be here Friday then Monday it's now wed 12/13 and fed ex web site says it's out for delivery today 12/11...what the f#@k!. The customer service representatives were EXTREMELY RUDE AND THEY LACKED THE KNOWLEDGE NEEDED TO EFFECTIVELY DO THEIR JOBS! I will NEVER EVER order anything from them again. Then I cant even get a refund until fed ex explains to Rainbow where my package is. None of this is my fault as the consumer yet im being penalized as if it is. Retail or online I will never shop with them again. RUDE $#*! PHONE CUSTOMER SERVICE REPRESENTATIVES! HORRIBLE ATTITUDES!
Tip for consumers:
The representatives that answer the phone are dumb and rude. She lacked the KNOWLEDGE needed to do her job effectively rather than say she didnt know she hung up on me. Something you should never do to a paying customer. The reason you have job is because we shop at these stores remember that the next time you hang up on a paying customer.
Products used:
2 pair of snow boots size 5 toddler for my granddaughter. A pair of black boots for myself.
Bever received any of it.
Diona A.'s review of Rainbow earned 2 Very Helpful votes
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