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Anthony G.

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Total Points
81

1 Review by Anthony

  • GM Parts Club

10/3/22
Verified purchase

***Buyer Beware*** Please read before purchasing from here.
I ordered 2 engine mounts, at the checkout the site asked for my vin# to verify parts will fit. So I did. I paid for 2@ $70.89 each. 2 days later gmparts sent an email stating that the price was wrong, it was actually $86.00. I asked how could that be? They said because the price on the website was wrong. I asked "Is that my fault?" After no compromise I accused them of the famous "Bait and switch". So I called them out on their poor business tactic. The then canceled my order. I wish I could post the thread of emails to show the bad business tactic in black and white. They soon after replied to my review acting as if they could not find my order in the system as if I never placed one as to not make them look bad. Like the customer doesn't know what they are talking about. This is really bad business this is the first time I've dealt with GM parts. If you go to the website at chat lady comes on and will offer you 25% off of shipping cost. They said that they don't have such thing. On Google review I wasn't able to post the thread of emails. Here you go GM parts review support team.

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