You know it's amazing to me that a company that operates providing access to freelancers doesn't really care if theor freelancers rip you off.
For two weeks I tried to resolve the issue but they flat out refused a refund.
Then I changed back, got my money back and they shut down account.
Idiots, liked seriously.
A. I am a tech person, I'll make a new account and use your service anytime I like because you're too stupid to block me from doing so.
B. I'm obviously a dissatisfied customer, one with years of history doing business with you. Why would shutting down my account and not reaching our to me be your response? What good does this do? Do you really feel like this protocol helps you grow your business?
I'll be glad to rejoin you if you complete the following steps.
A. Reactivate my account
B. Honor the refund requested, you already lost the money anyway, plus I used a prepaid card so even if you won the chargeback I don't really care cause the cards empty. And yes, you can chargeback off prepaid cards, it's why I use them with shady internet peoples like yourself.
C. A handwritten apology.
Otherwise my account and the other 14 accounts we use fiverr through as a company will be shut down.
Have a great run Fiverr! There are plenty of other freelancer communities other than yours. It's a shame you didn't value my business. It's a further shame to imagine how many customers you alienate in similar situations.
Thank you for the review! We are happy to hear that Yext is helping your clients. Thanks for being a great partner!