Anthony M.’s Reviews of BatteryJunction & more

Anthony's Profile

Review 1
First Reviews
0
Votes 4
Thank Yous 0
Fans 0
Profile Views

83

Contributor Level

Total Points

Batteries

11/9/21

I bought a new streamlight from them and when I received it, I could not lose one of the screws. I called Battery Junction and was told it was striped and not covered. So, they sold me a used one. I bought a new one. If the screw was striped, it came that way.
They will not do anything. Do not buy from them. They sell use stuff. If the screw was striped it came like that.
Just anther one of them scam companies.

Tip for consumers:
Stay away

Products used:
light

Service

Value

Shipping

Returns

Quality

Comments (0)
7K Views

Helpful (4)

Thank you

Mark E. – BatteryJunction Rep Over a year old

Hi Anthony,

I've spoken to our customer service department and they are emailing you an RMA.

We are currently in touch with Streamlight to see if they have potentially sent us a defective product, or if they have any known manufacturing issues that may lead to that defect. We've checked that our other inventory does not have any stripped screws, nor do we have any similar complaints from previous purchasers of this flashlight.

We are confident that we have not sold you a used product, as any used/returned products are marked and offered as "Open Box" with significantly reduced prices, and are stored in a completely different warehouse to prevent any mixed inventory. A stripped screw that prevents a main function of the product is also beyond the scope of what we would typically include in our Open Box program.

I've also replied to your review on GMB, to be sure you are notified on the status of your RMA. If we can assist you further, please reach out to our customer service team via live chat on our site, or by calling at 860 767-8888 during regular business hours (M-F 9-5pm EST).