If I could have given zero or a minus…
If I could have given zero or a minus mark I would have done so. My wife bought gift vouchers for my daughter and I. Due to the pandemic we were unable to use these until recently. My daughter cannot use as she has gone back to uni. The club said I could use both vouchers then reneged on their promise. That cost us £50 for the voucher that expires at the date of November. Their management staff were also very arrogant when delivering their corporate message at the Purley, south London.
I advise against anyone doing business with that company.