Edit: this was a post office issue, not the company.
I placed an order, paid through iMessage, received a tracking number and it's saying waiting on shipment. They have refused to answer their emails and now I'm out of the money with no way to get a return because of the payment methods they use.
It seems like this product is a $100 vitamin that doesn't do anything. I've been giving it to my dog for a few weeks now and haven't noticed a bit of difference in poop, coat or behavior. Same old same old Panda.