anto a.

The most horrific experience I've ever had with any customer service department. They promised to sort my ticket out numerous times and to call back with the correct flight info, yet they never called or emailed until I recorded their names and habitually asked to speak to a supervisor. In the end, after 7 days of calling and wasted time and long distance calls, they still did not get my ticket corrected. I had to come out of pocket to pay for the last leg of my trip. If you are planning to book with them,. DO NOT! They care nothing for the customer once you pay them. They will not help you in the least. I sent them 3 emails explaining the situation and they never responded. I say again, DO NOT BOOK WITH THE EVER!