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I am very surprised to see all the negative reviews; I wonder if some of them are from their competitors. I've used Petflow for years and have never had a serious issue. If issues do arise, I simply text them and they are quickly resolved. I don't even need to log into their site. I often have to adjust the auto-ship interval, so I had frequent communications with them and every single one has been pleasant. It's like I am looking at a different company here than the one I'm dealing with.
Tip for consumers:
Excellent customer service
Products used:
Dogfood and treats
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