Anyanette C.

I went yesterday looking for a bleach amonia free. I usually use L'Oréal and they didn't have it available in Enfield store so I asked the employee and she gave me an Ion bleach and a Matrix developer that she affirmed to me were Amonia free and that they will work fine together. I used it as she explained me and few minutes later the product started burning my scalp and skin and I loose my hair. Was falling in bog pieces as I was washing my hair. 5 years letting my healthy hair grow to my lower back to loose it in a few minutes because of a bad person. She don't know what she is doing and I don't know how to even go outside with my hair like this.