A P.

I booked a room with uniplaces in Madrid which had an ensuite. As soon as I booked i realised the link no longer worked and it took me to a slightly different page that did not have the same bedroom details as I booked. I waited for the contract which arrived 3 days later and realised it did not have the right bedroom details again, so tried to cancel - but it was after 24 hours of booking which is ridiculous as they lied on their website and made me pay for a room that doesn't match the description, so I have lost £1500. Now uniplaces are not responding to me at all, so I would highly recommend avoiding this website at all costs! They are awful I can't believe people exist to be horrible in this world- students, workers and young professionals should avoid too.