April B.

I'm out $68 in shipping charges.
I paid $30 for overnight shipping of 2 pairs of shoes for my son who was back from college. The morning they were to arrive I got a notice that they would not be delivered until at least 2 days later after he had already left to go back to school. I used the chat feature for customer service. They blamed their carrier, not my problem...I paid for a service that Nike didn't fulfill. Asked them to cancel order, no can do I was told but I could call the carrier myself if I wanted. Next suggestion, place an identical order and they will deliver next day and I can return the original order. You're kidding me right? They were supposed to refund the $30 in shipping but a week later, I've yet to see a credit. During the course of this chat, I had to endure stupid swoosh language and toward the end of the chat, which was over 30 minutes to be told they couldn't do anything, they started trying to sell me additional merchandise. Unbelievable.

Package finally arrives in a giant box too large for 2 pair of shoes. I had to pay $38 to return the shoes.

Is just bull. I'll never purchase anything from Nike again.

Fraudulent Company
This company misrepresents itself as a local highly rated flower shop. I ordered a +$100 arrangement. When it didn't arrive as expected, I tried to track the delivery but the email tracking buttons are not mobile enabled, first tip off. So I called customer service, kept disconnecting. So I chose the new order option and they picked up immediately and then transferred me to help line. Stayed on help line hold for over 30 minutes and then was hung up upon. Got an auto generated email that they were looking into my ticket. I contacted my credit card company to dispute the charge and for the first time ever, the major national bank immediately refunded my money. This tells me that this company is on a fraud list.

Eventually around 7pm, my mother got an "arrangement" that looked like a sad, half dead, bunch of left over stuff. I had ordered a modern rose bouquet that looked nothing like what was delivered. I took pics of the two and sent to Blossom and they gave me some song and dance about how replacing flowers etc happens and offered me 10% off. Ridiculous. See pics…

Avoid at all costs.