Arianna C.

The experience I have had with this company is a NIGHTMARE to say the least. James, Chris, and Rose are some of the most unprofessional "representatives" I have encountered in my life. I was told on multiple difference occasions to "hold up", interrupted left and right. I was told that the pickup would happen on a Friday, it is now Tuesday the following week and the pickup has not happened. When speaking to the manager, Steven Boylan, about the copious issues I have had he brushed them off and offered a 80% refund. When expressing my issue with that "solution" he proceeded to tell me, "do what you have to do." Of course, it left me 0 shock knowing the manager is like this, because his employees are unprofessional and not understanding to the above issues. And who were they trained by? Their manager, Steven Boylan. Please avoid using this THIRD PARTY business and just book with a direct transport company to avoid wasting your time and money.

I found another company to do the job in less than 24 hours! Nationwide Transport Company is who I found to get the job done and they are AMAZING! Ask for Marky Richmond, he is the Regional Manager and has been a huge help!