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Ariel B.

Contributor Level

Total Points
82

1 Review by Ariel

  • WhiteHatBox

10/19/20

Complicated bot didn't work on my account and made it blocked by them. They dont want to refund my money. Stay away from them!

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John W. – WhiteHatBox Rep

Dear Sir/Madam,

Thank you for writing a review for us.

Based on your review, I guess you may have purchased the Instagram version of our FollowingLike. Am I right? Then can you tell me more information? For example, when did you purchase from us? I want to confirm whether the problem you said is true. If what you say is true, then we will try our best to help you solve the problem as soon as possible, and give you a good product experience. Of course, we also want to rule out the possibility that you are a competitor to maliciously slander us.

You said that your account has been blocked. What operations have you done? Is your operation in accordance with the Instagram website guidelines? And as we all know, there are many reasons why Instagram accounts are blocked. How do you know that our problem caused your account to be blocked?

You said our software is too complicated. I really feel very wrong about this. We recorded the tutorial video, we have a full-year customer service team, we will let you learn to use our software in the shortest time.

Also, you talked about refunds. I can't answer you now. At least, we need to make sure that you are really our customer. We have our own refund policy, you can visit the link for details.
https://www.whitehatbox.com/Agents/RefundPolicy

If you have contacted us through the support ticket, please tell me the support ticket number.

If you don't want to tell me the information about your purchase software on the Sitejabber website, it doesn't matter. I leave our contact information with you. You are welcome to contact us at any time. Our only purpose is to solve your problem as soon as possible so that you have a happy mood.

My Email: whitehatbox2019@outlook.com
Our Support System: https://support.whitehatbox.com/

Thanks for your cooperation.

Regards,
WhiteHatBox Team

Ariel Has Earned 2 Votes

Ariel B.'s review of WhiteHatBox earned 2 Very Helpful votes

Ariel hasn’t received any thanks yous.

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